SAFETY PROGRAM DEVELOPMENT
Multi-Year & Retained
Worked with regional and national carriers, brokers, MGAs and employers throughout the country for long-term retained consulting — spanning multiple years, dozens of locations, and a wide range of safety challenges. This work has included ongoing program management, regulatory monitoring, loss trend analysis, onsite visits, webinar delivery, and senior-level strategic guidance, providing consistent expertise without the overhead of a full-time safety hire.
Workplace Violence
Workplace Violence Prevention Plans, hazard assessments, and training programs for employers across healthcare, retail, food service, education, hospitality, manufacturing, dental, legal, faith communities, nonprofit organizations, among others — spanning both general industry and clinical healthcare environments. Every plan is written specifically for the organization and its regulatory environment.
LOSS CONTROL & RISK MANAGEMENT
Risk Audits & Hazard Assessments
Onsite risk audits and hazard assessments across most industries (see Industries) including — identifying physical hazards, operational gaps, and regulatory exposures that drive incident frequency and costs. Deliverables have included written findings, prioritized recommendations, and follow-up action plans designed to drive measurable improvement.
Liability & Specialized Risk Reviews
Liability risk assessments, specialized loss control engagements including vehicle fleet safety program reviews for employers across retail, food service, agriculture, hospitality, and multiple other industries. Work has included vehicle policy and loss history review, manager interviews, onsite observations, and written reports of findings and recommendations.
OSHA DEFENSE
Actively Caring with Compassion and Empathy (ACCE)
Most workers' compensation programs focus on managing costs. ACCE focuses on something more fundamental — how injured workers are actually treated. Actively Caring with Compassion and Empathy is an advocacy-based model that transforms the workers' compensation experience through empathy, transparent communication, and genuine trust-building between employers, injured workers, healthcare providers, and all parties involved in the recovery process. Research consistently shows that organizations embracing this approach see measurable improvements in outcomes — including significant reductions in claim costs, claim duration, medical costs, and employee turnover — while creating a more compassionate and productive workplace culture for everyone.
WORKERS' COMPENSATION ADVOCACY
Ergonomic Assessment & Quality Control
Ergonomic services focus on remote and virtual assessments along with senior-level quality control review of complex ergonomic cases and reports — work that draws on hundreds of prior onsite and virtual assessments conducted across traditional office, remote, hybrid, clinical, and industrial environments over more than three decades. Projects have included individual and group workstation assessments, ergonomic program and policy development, targeted musculoskeletal injury prevention strategies built around actual loss data, and the development and delivery of an Ergonomic First Responder training program — designed to build internal capacity within HR, Facilities, and operations teams to recognize and address ergonomic risks before they become injuries.
ERGONOMICS
Education & Speaking Engagements
A career built on teaching, presenting, and coaching has produced a body of educational work spanning three decades — from twenty years as a coordinator and adjunct professor at San Diego State University's Occupational Health and Safety Program, to conference keynotes and panel presentations at national and regional events for ASSP, RIMS, PRIMA, and other leading industry organizations. Webinars, workshops, and custom training programs covering safety culture, artificial intelligence, workplace violence prevention, ergonomics, workers' compensation, distracted driving, and wearable technology in safety have reached employers, insurance carriers, brokers, and associations nationwide. Coaching engagements for insurance professionals and loss control consultants have drawn on fifteen years of experience at Polestar Performance Programs — where hundreds of insurance salespeople were coached on sales and differentiation.
SPEAKING AND EDUCATION
Published Works & Industry Presence
Four published works spanning workplace safety, ergonomics, disability management, and insurance — including Workplace Safety: A Guide for Small and Midsized Companies, previously ranked #2 of the 75 Best Workplace Safety Books of All Time by Book Authority — form the foundation of a publishing career that continues to evolve across safety, risk, and insurance topics. Articles have appeared in industry publications and online platforms and presentation topics have been delivered via webinars and at national conferences, regional symposiums, and association events across the country.
Books:
Workplace Safety: A Guide for Small and Midsized Companies (co-authored with Dan Hopwood) — previously ranked #2 of the 75 Best Workplace Safety Books of All Time by Book Authority
High-Payoff Selling: Being Visible and Viable in the New Insurance Market (co-author)
Foundation for Optimal Productivity — DMEC (contributing chapter co-author — Safety and Ergonomics in Return to Work Programs)
Tools of the Trade — DMEC (contributing chapter author — Workplace Safety and Regulatory Management)
Articles: 50 Traits of Successful Safety People, Creating a Culture of Safety, Effectiveness of N95 Respirators Versus Surgical Masks; and CO2 Levels During N95 Use, OSHA — New Fines and Rules Coming
Presentations:
The Value of Wearables and Artificial Intelligence: Benefits and Challenges for Employers
Why Safety Outcomes Dramatically Improve When We Change How We Manage Injured Workers
How Loss Prevention Affects Insurance Pricing: Secrets from an Underwriter
Regulatory Update: OSHA Walkaround Rule
Stronger, Safer, Healthier: Strategies for Championing and Revitalizing Workplace Ergonomics
Is Wearable Tech a Worthy Investment Including Artificial Intelligence
Workplace Violence Prevention Plan — Are You Ready for the New Regulation
Cal/OSHA Alert: Inspections on the Rise — Surviving the Surge
The Aging Workforce: Perception vs. Perspective
High-Payoff Safety
Working Remotely — The Impact on Workers' Compensation
How Complacency and Human Error Can Impact Healthcare Safety
Common Sense Ergonomics While Working Virtually or from a Traditional Office
Defensive Driving/Distracted Driving for Road Champions